Call Center/Telemarketing Services

Order taking and Order processing service

We Manage sales and purchase orders, create shipments and packages, send delivery updates through an order management system. We Dedicate more time for growing your orders than managing them.

Outsource Chatting support service

Don’t lose sales because you can’t answer to all your customer’s queries. Outsource your live chat and get a high-quality, on-brand team they can relate to your customers. Outsource your live chat to experts to get more result-oriented results. Service support advisers who can communicate more effectively to your customers.

Phone/call answering service

losing opportunities by missing call?
With the help of professionals, you will get fast and efficient services and will never miss another valuable call again.

Product information request

You can easily manage to provide product related information by outsourcing NC solution services and reach your potential or existing customers and provide them product related information satisfactory.

Inquiry Handling Service

Understanding the issue behind a potential complaint and trying to resolve the matter can help members resolving issues sometimes it can help business providing better services to existing and future clients. usually Clients have the high expectation that their enquiries will be addressed promptly. – ie. complaints lodged by clients.

1800 tall free customer service support center

This toll-free service is the service where the caller is not charged for the call by the telephone operator. Instead the party pays for the call to the operator.
These charges are based on the amount of usage and the cost of the trunk lines. There might also be a different duration for payable service charges.
Even after all progresses being made today in the field of interrelated technology, there are still a lot of customers who choose to do business locally, and over the phone the call. This service is a great way to tell your customers, potential clients etc. these services can be used for after sales service also.

Our telephone answering services include -

• Entry of Call
• Voter Polling Calls
• Real Estate Calls
• Emergency Dispatching
• Live Message Taking

Appointment scheduling

Appointment scheduling is important as it assures that one can make the best use of time for prompt results, it will prove to others that you value your time.
this a system allows the business person to control and oversee the availability of their services and the bookable hours that are available to the customers.

Telemarketing Service

Selling products or services over call is telemarketing service.
Telemarking is related to professionals who are responsible for speaking to potential clienteles on the phone and selling products or services. Their duties include providing product or service related information, assisting after sales services till confirmation of orders.

Market Research

Market research services offers in-depth study and reporting into a different type of markets. These companies also analyse market activity to provide businesses with convention market insight and new perceptions into their own marketing operations. Insights can be shown via reports, infographics, and Automatic deliverables.

BPO call center

Business process outsourcing (BPO) is a exercise in which an organization does agreements with an outside service provider to perform an vital business job or task.
Business process outsourcing (BPO) is when you outsource a part of your business operations to a third-party service provider. A BPO call center is an outsourcing service that processes incoming and outgoing service user calls for other companies.
Back office BPO refers to a company contracting its core business support operations such as accounts, payment, Information technology services, HR services, compliance, and quality assurance to outside professionals who confirm the business runs smoothly

Cold Calling Service

Cold calling is a practice in which a salesperson contacts specific who have not previously shown interest in the offered goods or services. Cold calling typically refers to solicitation by phone or telephone selling, but can also involve in-person visits, such as with door-to-door sales persons.